Posts Tagged Blogosphere

Defining journalism is a lot easier said than done

Posted by on Thursday, 15 December, 2011

The ripples continue to spread from a recent Oregon court ruling involving a blogger who was sued for defamation, and argued that she should be covered by the state’s “media shield” law. The judge decided that she didn’t qualify as a journalist, which in turn reignited the old debate over whether bloggers are (or can sometimes be) journalists. Some have argued that instead of this question, it’s more important to define what journalism is, and ensure that it remains protected. But in many ways, that is even harder to define than who qualifies to be a journalist.

To recap the case, Crystal Cox — who refers to herself as an “investigative blogger” — was sued for defamation as a result of some blog posts she wrote about a company and its CEO. The judge who heard the case looked at Cox’s blog and ruled that she wasn’t a member of the media, at least for the purposes of Oregon’s media shield law, because she wasn’t affiliated with any traditional media outlets. This caused a wave of outrage in the blogosphere from many (including me) who believe that bloggers can be journalists regardless of whether they work for a mainstream media entity.

We shouldn’t be protecting journalists, but journalism

In the wake of the ruling, several bloggers — including Kashmir Hill at Forbes and David Carr of the New York Times — noted that Cox’s behavior went way beyond what most journalists (professional or not) would describe as journalistic: among other things, she created domains aimed at tarnishing the reputation of her targets, and then apparently sent an email to the company offering her services as an SEO consultant to repair the reputation she helped destroy.

As Rebecca Rosen at The Atlantic pointed out, this allowed journalists everywhere to heave a sigh of relief and say to themselves: “She’s not a journalist; she’s just a crazy lady with WordPress! We don’t need to protect her.” But this avoids the real question, said Rosen — not who is or isn’t a journalist, but what is journalism and how do we make sure that it is protected? The framers of the U.S. constitution weren’t concerned with journalists, she said, because they didn’t even exist yet as we know them. Instead, they wanted to protect free speech regardless of who engages in it.

Journalism professor Jay Rosen has made a similar point: we should be talking about protecting journalism, he says, not just trying to figure out who is a journalist. But how do we define what constitutes journalism? The judge in the Oregon case tried to come up with some qualities that he said Cox didn’t exhibit, including:

  • proof of adherence to journalistic standards such as editing, fact-checking, or disclosures of conflicts of interest
  • keeping notes of conversations and interviews conducted
  • mutual understanding or agreement of confidentiality between the defendant and his/her sources
  • creation of an independent product rather than assembling writings and postings of others
  • contacting “the other side” to get both sides of a story

All of these are excellent examples of things that some journalists do — but there are plenty who don’t, and practices are all over the map. The point about confidentiality alone is probably ignored by more journalists than adhere to it (not to mention the confusion over the exact meaning of phrases like “off the record,” “on background” and “not for attribution”). Should licensing bodies be giving tests, the way they do for doctors and lawyers before they are accredited? Some think they should. Josh Stearns of the non-profit group Free Press, who has been tracking journalists arrested during the crackdown on the Occupy movement, argues that actions should speak louder than labels.

How do we classify “random acts of journalism?”

Andy Carvin of National Public Radio, who has been using Twitter as a one-man newswire about the revolutions in Egypt and elsewhere, noted that he wouldn’t meet many definitions of a journalist because he isn’t actually a reporter — and I doubt that he maintains detailed notes of the conversations he conducts with people in the Arab world over Twitter, or discusses confidentiality agreements with them in depth. He also does a lot of “assembling the writings and postings of others,” as the judge put it. But I don’t think anyone would argue that what Carvin is doing isn’t journalism.

When a Pakistani Twitter user posted observations about the Osama bin Laden raid while it was happening, a debate sprang up about whether what he did qualified as journalism, and Carvin argued that there are more and more examples of what he called “random acts of journalism,” where someone happens to be in a certain place and provides on-the-scene reporting — or takes a photo of a plane that has landed in the Hudson River, for example.

Are these people journalists? Not really. But what they are doing is clearly one of the crucial elements of journalism now — as journalism becomes an ecosystem that anyone can become part of, rather than a static concept associated with a specific group of professionals and a specific group of platforms. Learning how to work within that process, to add journalistic skills (however we define them) to the streams of information that are flowing over us, is more crucial than ever, regardless of what we call the people who do that.

I think we have to resist the temptation to restrict our definition of journalism, just because there is some bad journalism out there (something there was plenty of before the internet and blogging came along). As Jay Rosen argues, journalism gets better when more people do it, and we should think about how to make that easier, not harder.

Post and thumbnail photos courtesy of Flickr users Yan Arief Purwanto and Petteri Sulonen

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What Is TFTP? In Relation To A Helpful Network Configuration Tool Reviewed

Posted by on Sunday, 12 December, 2010

Since your reading this there is a great chance that you are already familiar with concepts like FTP & SMTP while TFTP may be a bit more allusive.

What is TFTP and how to TFTP will be revealed within the content of this article.

TFTP operates in a similar fashion to that of FTP which allows people to upload and download content across the Web. The greatest difference between FTP & TFTP is that TFTP allows companies to upload and download content within their internal network using a network configuration tool.

FTP can be used in the following situations plus many more.

  • Downloading an application from the Web.
  • Uploading JPG’s of pictures from digital devices
  • Uploading a new blog article to the blogosphere

Given that TFTP is a company internal resource it lacks a great deal of security that accompanies other related technologies.

Now that we understand what TFTP is, how do you use TFTP successfully.

FTP takes a file from one spot (the Web) and puts it in another location (your computer) which is the basics of what TFTP does too.

TFTP successfully carries out its duties in the following way.

1. The sending device (Device A) transmits a request for transmission to the device receiving the information (Device B).

2. Device B sends a message that it is ready to receive Device A’s information.

For The Record: If Device B does not respond with an acknowledgment and readiness for Device A to transmit data Device A will automatically retransmit the request for transmission.

3. Upon acknowledgement Device A transmits all data in full-sized blocks (normally 512 bytes) to Device B until all information has been received.

4. While the entire process of transmission is taking place Device B is sending information back to Device A which lets Device A know that the data has been received and that Device B is ready for the next package of data.

For The Record: Device B continues to receive packets until all the data has been transmitted from Device A with the exception of the last packet not being a full packet indicating that it is the last packet to be transmitted. If they data sent in the last packet happens to be a full package then Device A will send one last transmission of 0 bytes which lets Device B know that it is the last package.

Now you know what is TFTP and how to TFTP with a network configuration tool.

So where do you find a well designed network configuration tool that can help you put your understanding of how to TFTP to work within your own network of knowledge on how to TFTP? My own recommendation would be to checkout SpiceWorks.com where they offer network professionals the ability of discovering how to TFTP for themselves with a free network configuration tool that will leave you in full understanding of exactly how to TFTP.


Leaked: BlackBerry OS 6.0 images, details

Posted by on Wednesday, 21 April, 2010

RIM is getting a taste of the premature spotlight as details and screenshots of the latest BlackBerry operating system circulate around the blogosphere.

Originally posted at The Download Blog


Getting it right and getting it wrong with the new media

Posted by on Sunday, 6 December, 2009

clippy
The internet (the blogosphere to be precise) is still a bit of a mystery to many in tech and entertainment. It’s weird to think that companies whose job it is to reach tech-savvy consumers aren’t using this tool correctly, but it’s also no secret that the biggest and most influential companies are often the slowest to adapt. At any rate, they’re learning, but some are learning faster than others. Here I chronicle just a few standout cases.

Note that many companies are bunched under the PR heading, which is in the second half of this post for reasons which will become obvious. Also, it’s a bit awkward talking about the “new media” right after I denied its existence, but for the purposes of this post please just consider it to mean big blogs, news aggregators, and social or bottom-up media.

Doing it right

Comcast

Wait, what? Comcast is doing what right?

Easy, there. I don’t say that Comcast is doing everything right, only that they seem to get the new online power structure. It wasn’t long ago that big companies like this could hide their inadequate service, loppy pricing, and other issues simply by isolating them. Say a Comcast guy put a hole through a priceless heirloom in order to run a cable through it — not exactly far-fetched by Comcast standards. A few years ago, they could give the family free service for a year and that would pretty much be the end of it. Not even a neighborhood newspaper would pick that up. But nowadays, Comcast is on so many naughty lists that the slightest mix-up on their part gets blogged and reblogged until it seems like all Comcast has done lately is drill through antiques.

Fortunately, Comcast gets it here. They recognize that every blog post or minor news item is a seed that may grow and eventually blossom into a meme-flower, strewing bad PR-petals all over the internet. Yeah, that was a bit overwrought, and they probably don’t think of it exactly like that, but I have to get in my extended metaphors when I can. So, case in point: last week a Comcast tech told me that higher-ups in Seattle were trying to pawn off weak, end-of-life cable modems on customers who didn’t know better. It’d hard to say how true that is, but certainly evidence was in favor of it; I’d had one of these modems installed just a few months prior. So I wrote it up.

Within 10 minutes I had a comment from Bonnie, who officially disapproved of the situation, checked up on the facts and corroborated my story, and left her email address — that last bit unwise, perhaps, but noble. She continued to monitor the post, responding to other commenters who voiced other concerns, related or not. In this way Comcast nipped this whole thing in the bud, as already-addressed problems are unlikely to spread, and if my post were to become an attractive one for Google, you’d see the prompt response from Comcast. They get it.

Valve

It shouldn’t come as a surprise that such a new and successful games developer (and publisher) should be doing it right, but there are plenty of examples to the contrary. Valve is a good example, however, because of the way they engage the community. They actually listen, they actually give back, and they actually like doing it. I mean, if you just cold send an email to Gabe Newell, you’ve got a seriously good chance of getting one back. But they also get that you don’t just keep an official blog and throw the community a bone every once in a while. They realize the potential of the blog-and-meme-based intertrons and hence do something like this:

apehell

Are you kidding me? It’s the greatest thing ever created, except for this luggage scooter. See, they get that the best advertising isn’t advertising at all. If it’s good, it advertises itself. Valve does the best it can to let their content do just that, and now they’re rolling in cash as the rest of the games industry looks on in exasperation.

Smaller, single-serving companies

Startups and single-device companies like Peek and Drobo are great at individual communication, quick resolution of problems, and other caring and feeding for your blogger issues. I can’t name them all individually, but you little guys are doing it right for sure. Keep it up.

Doing it wrong

jobsApple

Whoa there, calm down. Read first, then flame if you must. The standard “I’m typing this on a mac” preamble applies. Plus, the fact is that whether or not Apple gets or does the blogosphere, their current strategy is working. But my point isn’t that they aren’t successful or suck at PR, just that they’re not utilizing the new media well. And of course, they don’t really need to — the new media pretty much use themselves without Apple’s help. But here’s the thing: despite writing thousands of words on Apple products, sometimes good, sometimes bad, I’ve never heard from them. Not in a comment, not in an email — nothing. Oh, we’ve got someone to talk to if we need to RSVP for a press conference or whatnot, but that’s not the same thing. The fact that I can write a mean-spirited dismissal of iFrame and not hear a word from Apple means they don’t get it or don’t care enough, and either way it’s not a good thing.

Apple is good at doing what I mentioned above: letting the product sell itself. But they don’t engage the community. They don’t need to comment on rumors or address every little thing, but when it’s shown that thousands of Apple laptops have faulty video cards, I think it’s in their interest to go around doing a little damage control.

ninpower1joyNintendo

Yet another glossy, white company that seems to think that because they’ve been successful so far, they don’t need to lower themselves to the level of the blogs. I may be off the mark here because I don’t work at a gaming publication, but it seems to me that Nintendo’s PR is a little bit like a state newspaper (I stop short of saying propaganda, but it’s in the vicinity). One only needs to think of Nintendo Power, the original official Nintendo magazine; it was essentially Nintendo reviewing its own products. Things haven’t really changed since then: they guard their games carefully and issue carefully-constructed PR salvos via official and semi-official sites. Sure, Sony does this a bit on the Playstation Blog, but they’re more along the lines of “Hey, new update for PS3 coming out next week, we’ll let you know what’s up with that later,” while Nintendo is more “Experience the magic that is Wii Music! Miyamoto describes the game as ’soul-scaldingly good’ in this interview with a Nintendo employee.” See what I mean?

Like in Apple’s case, it doesn’t seem to have affected their success much. But I also think that the ivory tower approach to PR is one that is losing its legitimacy.

Canon_logoCanon

After Vincent Laforet shot Reverie and Nocturne on Canon DSLRs, Canon shut them down despite being involved in the process. I understand sometimes there’s a left-hand-right-hand issue in big companies, but this kind of thing is beyond ridiculous. Also, they’re hogging all the 7Ds. They’ll have a 9D out before I get that sucker reviewed. Come on!

Almost every PR company out there

theflood

Our… troubles with PR companies are well-known by our readers. CrunchGear relies on them a bit more than TechCrunch, however, since we spend all day sifting through the press release haystack, looking for the occasional needle. Familiarity breeds contempt, but boy have I bred myself some contempt for the standard PR email and press release. The few companies that actually know how to engage a blog or news outlet are like shining beacons on a stormy night, while the dim stars of the rank and file PR drones do little to illuminate the dark.

Current PR practices include such bizarreries as:

  • Sending an email to ask if they can send an email
  • Not including product photos in a release, then sending 10MB 300DPI TIFF files hours later
  • Calling every single thing they put out “revolutionary”
  • Reading out loud every word of a presentation they’ve sent, as if we were children
  • Leaving other blogs in the address (Dear Engadget!)
  • Pitching us for things which are so clearly unrelated to what we cover that it’s insulting
  • Asking for a social security number before sending a review item

The list goes on. And on. I don’t mean to exaggerate our own importance (I know this piece is coming off a bit that way), but seriously, know who you’re emailing at least. These kinds of mistakes are so elementary (or so weird) that I have no hope of their being fixed.

So

That’s the end of this little editorial. I wish I could give better advice, but really, it’s not that hard to engage your online audience. Take a look at your company’s practices in this field, if you are in a position to do so, and then look at how the masters are doing it. You don’t have to put together fake comic books and send them to your fans, but it might be nice to at least acknowledge that the new social media exists and should be catered to separately just like any other medium.

This is far from a complete list, it’s just a few impressions I’ve gotten from the last few months of tech-blogger business as usual. Feel free to add to the naughty or nice list in the comments.

Quick update: Apologies if your PR email is in the picture. I didn’t pick those because they were bad, but rather as a representative sample of the deluge of PR we wade through every day.



iPhone app hunts down Web’s best blog posts

Posted by on Tuesday, 25 August, 2009

So many blogs, so little time. If you feel like the blogosphere is passing you by, check out Regator, a new app that culls the Web’s best posts.

An offshoot of the eponymous Web service, Regator (agg-regator, get it?) differs from traditional RSS feed readers in that it doesn’t rely on you to choose the blogs you want to follow.

Instead, the app employs “qualified human editors” to bring you “topical, well-written, frequently updated, and relevant” posts. In other words, the cream of the blogosphere crop, at least according to these guys.

You can browse the posts any number of ways, starting with “popular” items from the Web at large or looking within a couple dozen specific topics (from Academics to “What the?”).

Regator also provides a full directory of more than 500 topics, so you can really drill into the areas that interest you most. (Beekeeping? Check. Museums? Check.)

Originally posted at iPhone Atlas


Microsoft pulls discount pricing and confirms no Euro Vista upgrade option

Posted by on Friday, 17 July, 2009
windows7pricing_360.jpg

Microsoft has pulled its Windows 7 discount pricing after apparently overwhelming demand lead to its online store crashing and has continued its EC hissy-fit confirming that their will be no Vista to 7 upgrade option. Microsoft claim that they sold more copies of Windows 7 in the first eight hours than it did in 17 weeks in 2006 with a simliar offer for Windows Vista. The blogosphere is already awash with rumours that actually, Microsoft were going to do it all along, to the fan the flames of hype around 7. Hype which hasn’t been seen for a Microsoft OS since Windows 98. And after pulling IE 8 from the Euro version of 7 following their EC anticompetitive fine, Microsoft have also said that there will be no Vista upgrade option in Europe. Although Windows 7 will be released in Europe for the price of an upgrade package in the rest of world. Microsoft’s Leila Martine said: “What we are saying is ‘we don’t care as a consumer if you had Windows Vista or not because we can’t tell that and we don’t want to penalise you for our decision to take IE8 out of the Wndows 7 E version and to not give an upgrade option.” You can still download the release candidate which will work until late next, and which I have partitioned onto my macbook HD. Aren’t I cool? I’m not cool. (Via PcAdvisor)