Posts Tagged Curmudgeons

French retailers revolt against e-book hegemony

Posted by on Wednesday, 13 January, 2010

lenookLike them or not, e-books are here to stay. Personally, I don’t like them — but that’s mainly because e-book readers have been ugly, clumsy, and limited in function and selection. The tidal wave of readers we saw at CES, however, suggests that even die-hard curmudgeons like myself may soon be among the faithful. What this means, of course, is that e-books, while a real business already, are going to be looking at serious growth over the next two years. And since that necessarily will impact negatively the sales of real ink-on-paper books, retailers are looking for a way to ride the e-book wave.

Let them E-cake

French retailers, like most in the world, are in an awkward position. They know how widely-available, easy-to-download, easy-to-steal e-books on popular, cheap devices will affect their business: in five to eight years they’ll be begging for scraps from Google and Amazon. So they’ve gone arm-in-arm to see the wizard, in hopes that France will set up some sort of national e-book “hub,” by which I suppose they mean website or software. They’ve all already got something or other in place, but they think the only way to stand against the big bad Google is to join forces.

There would be protections in place for pricing, which would be lower with the French retailers working together, and the single-point service would be helpful to consumers. And although it’s doubtful that anyone trusts a major retail chain that much more than Amazon.fr, there is something to be said for keeping familiar brands alive.

There’s something noble in this scramble for self-preservation, like an antelope kicking a lioness in the jaw, but it seems to me that it’s too late: the pride is closing in. The fact is that Amazon and Google hold all the power in this relationship — them and the publishers, who have no sympathy for retailers who have likely been trying to gouge them for years. Why should the publishers give a hand? Pour La France? These are book chains owned by multinational corporations, not mom-and-pop corner book stores scraping by. No, the publishers must look to their own survival and profit, and for e-books, Google and Amazon are the 500-pound gorillas they need to appease.

The rhetoric being employed attempts to cast the retailers as the little guy. Says Guillaume Decitre, head of retailer Decitre:

If we don’t manage to do this, what’s going to happen? We will find ourselves in front of a platform, or hub, already made by a private company … whether Amazon, Google or Apple.

It’s unclear what they propose as an actual benefit to having a French hub run by them, other than a stay of execution for the retailers involved. An analyst makes noises about “preserving the culture,” but how much culture do you feel the US lost when Circuit City closed? Brick and mortars were our biggest loser of the decade for a reason. Smart ones, like Barnes and Noble, have ensured a position in the new e-book world order by creating powerful, unique IP that they can wield like a club. Want to put your books on our sweet nook? Well, let’s talk turkey. But these French retailers saw the writing on the wall too late and now all they can do is beg and hope for more scandals like 1984 to put off the inevitable.

As the publishers and analysts note, however, it seems unlikely that everyone is going to set aside their differences and put something together. There are just too many conflicting interests involved, and at any rate none of these monster businesses could launch a product fast enough to deal with the steadily advancing Amazons and Google of the world.

I feel sorry for them, and I appreciate them not taking out their looming obsolescence on the consumers, but that isn’t going to change the fact that their business model is simply out of date. Megastores like Virgin’s and the others are dinosaurs, and they shouldn’t be surprised when they start going extinct.



CatGenie Litter Box: The Clean Fresh Smell of Civilization’s Discontents

Posted by on Friday, 3 July, 2009

Ever since the Egyptians (Mayans? Indians?) invented zero, curmudgeons have argued that technology creates as many problems as it solves, but I’ve never encountered a product that does exactly that, until now. I’m talking about a litter box.

We all know there are plenty of products that cause more problems than they solve. As a professional technologian, my job is to sift through innovations to see which ones make for an improved life, and which ones are too troublesome for their own good.

CatGenie—pardon the pun—gives me pause.

After spending a month with it, I declare that it is the perfect zero-sum innovation. Every single advancement comes with drawbacks. While my wife and I no longer suffer from any of the problems associated with a traditional litter box, we are beset with an abundance of unanticipated others.

CatGenie is one of these SkyMall-type gadgets that bills itself as the “World’s Only Self-Flushing, Self-Washing Cat Box,” tossing in, for good measure, a weighty promise: “Never touch, smell, or buy cat litter again.” You install it easily by splicing the cold water line from underneath your toilet, running a waste tube up around the lip of the same toilet, and plugging the contraption into the wall. You pour in beads that resemble litter enough that cats get the idea, and you click in a replaceable cartridge of cleaning agent.

When the automatic cleaning cycle is engaged, a mechanical scooper removes the poo, and detergent-infused water floods the box and then drains, taking any trace of funk with it. The moistened beads are then blown dry, like Ron Burgundy’s hair, as a sweet floral scent fills the bathroom and any adjacent living quarters. The crap in the toilet is easily flushed away, as long as you remember to do it.

Compared to the alternative of sifting out chunks from a litter box and tying them off in environmentally uncool plastic bags, this is a beautiful promise. Because of the automatic setup, there’s no chance of getting punished by your cat for forgetting to clean a box frequently enough. Everything I described above happens exactly as billed. And even our dumb neurotic brother-and-sister act somehow figured out how to use it very early on. They weren’t even intimidated by the swirling Sarlacc pit that it becomes during cleaning. My key initial fear turned out to be totally baseless.

So why does the thing make me yearn for the days of the scoopable Arm & Hammer, even though PetNovations Ltd says there are 82,940 households already enjoying this contraption?

When I first watched the cleaning cycle, with my gadget-lover’s grin, I marveled at the swirling and churning and slooshing and clacking. I kept marveling for about 15 minutes, by which time my grin had soured, and I was looking at my watch. By minute 25 I stormed out of the bathroom in annoyance, came back at minute 35, shocked that the thing was still doing its business, and then returned again, sometime after it had stopped, roughly 40 minutes after it had begun. CatGenie recommends that for two cats, the process should run two to three times a day. That’s two solid hours of cleaning cycle.

The installation is stupid simple, but you need to be within 8 feet of both a power jack and a toilet (or laundry water line and drain). If you think that’s easy, stick your head in the bathroom—very few have power jacks anywhere near toilets, and I had to run my power cord up along the back of a sink. It’s not a hazard, but it looks like Wilson’s Amateur Home Improvement Show down there.

CatGenie is also massive. Its basin has about half the volume our cats are used to, but because of its wide surrounding lip and the tower of machinery, the system is probably 25% larger than a good-sized plastic litter box.

After a few days, we discovered an interesting characteristic of the non-toxic litter beads: They do not absorb odors. Right around 8:30 every morning, our big male cat, Wade, comes trotting up the stairs with a combination guilty/relieved look on his face, and soon after, we are engulfed in a sickening stink. Mind you, the cats’ depository is an entire floor away down the stairs in the guest bathroom. Scooping the offending dung into the toilet would defeat the purpose of owning a robotic litter box. (“Never touch litter again,” they promised.) My sole move is to, yep, run the damn machine.

Only the problem doesn’t go away instantly. In fact, it gets worse before it gets better.

As the detergent floods the basin containing Wade’s leavings, the whole thing becomes a savory poop stew. Even when we run the fan in the bathroom, the smell is unbearable for about 10 minutes, after which it disappears instantly, replaced by the machine’s pleasant perfume.

I kept telling myself that these problems are just growing pains, things to get accustomed to. CatGenie is not as messy as a litter box. There’s none of that residual ammonia smell that you can’t get rid of permanently, and for the most part, none of the crusty extras that come from overzealous (or just misguided) burying. The plastic beads manage to find their way all over the house, and I am embarrassed to confess, our 1.5-year-old kid manages to stick one in her mouth about every two weeks, but they are non-toxic plastic beads after all, and nothing that can’t be vacuumed up.

At least, I once told myself, there are no more plastic bags full of poop and urea headed out to some landfill. I read somewhere once that San Francisco had solved something like 90% of its trash problems, and that the remaining 10% was cat and dog poop in plastic bags. (Not the actual stats, btw.) At least by switching to a bagless litter system like this, I’m being environmentally kosher, right?

Not in the least.

During every cleaning cycle, CatGenie runs a built-in hair dryer over all the beads for about 20 minutes. I plugged in my Kill-a-Watt meter and discovered this demanded a constant and alarming 1160 watts of electricity. For up to an hour per day, I am running the equivalent of four large plasma TVs, just so I don’t have to touch litter.

The costs start to mount. Besides the up-front $300 and the daily running of water and electricity, the $15 cartridge needs to be replaced every 60 cycles—that is, every 20 to 30 days. And the scatter-prone beads need to be replenished every three to six months, at $24 per carton. Like an inkjet printer, the maintenance costs continue forever, making the notion of buying a $7 box of Arm & Hammer every two weeks seem all the more reasonable.

Despite all these negatives, a great debate rages in my household: I would like to return to the olden ways of scoop and bag, and my wife says, “No.” Her argument, a good one, is that the bathroom has never stayed cleaner. Guests have to step around an awfully large contraption, but at least “it doesn’t feel like you’re walking into a barn.”

As Sigmund Freud once explained, moving from the wilderness to the towns didn’t solve humankind’s problems, it just swapped out the rustic difficulties for more urbane ones. His conclusion, though, was that while life still sucks, there’s a reason we don’t move back to caves. After experiencing a more civilized litter box, I can’t revert to scooping poop, but I impatiently await the next evolutionary leap in cat sanitation. [Product Page]

In brief:
After cleaning it’s amazingly fresh


Cats took to it almost from the start


Sounds like the TARDIS when it runs (could be a minus for some but not me)


Easy installation


Can run automatically up to four times per day

Empties into toilet that must be flushed


Non-toxic clean beads get all over house

Beads don’t kill odor


It’s huge and must be stationed near toilet and power plug


Self-cleaning cycle runs over 40 minutes, smelly at the start and hot at the end


Hot-air bead dryer demands 1160 watts of electricity for about 20 minutes


No way to stop cycle once it has started